Overview
We are looking for a DV-cleared Application Support Engineer to join a dedicated on-site team, focusing on maintaining a cross-domain service with an emphasis on site reliability engineering. The engineer will support a wide range of technologies and practices to enhance service resilience and operational excellence. This position requires strong collaboration with various stakeholders to implement improvements and resolve issues.
Responsibilities
- Build and deploy CI/CD pipelines using Java, Maven, and NPM.
- Configure and execute automated test suites with Maven and Cypress.
- Deploy and configure services using Terraform and Ansible across OpenShift, RHEL/CentOS, and Docker.
- Monitor service performance and availability using Influx and Grafana.
- Provide 2nd/3rd line support and manage incidents effectively.
- Implement proactive changes to improve service stability.
- Automate tasks to minimize manual workload.
- Conduct OS health checks and support multi-site data centre operations.
Requirements
- Active DV clearance is required.
- Experience in a managed service environment with a strong service delivery focus.
- Hands-on experience with Infrastructure as Code (Terraform, Ansible).
- Application development experience in Java or similar languages.
- Strong problem-solving and analytical skills.
- Excellent communication and stakeholder management skills.
- Proficiency in Git version control.
- Familiarity with microservices deployment and administration is a plus.