Overview
We are seeking an experienced Business Analyst to join our Content Domain team in a hybrid role focused on both strategic and delivery aspects of our headless content platform evolution. The successful candidate will work closely with Product, UX, Engineering, and Platform teams to define and optimize content models that support modern digital experiences. This role is designed to enhance our content operating model and streamline processes, making it possible for teams to deliver content more efficiently and effectively.
Responsibilities
- Partner with Product Managers, UX Designers, and Engineering teams to define customer journeys and content requirements.
- Facilitate discovery workshops and conduct content modeling activities.
- Translate UX and design requirements into scalable Contentful content models.
- Identify opportunities for content reuse and improvement of existing models.
- Support the design of scalable and API-ready content structures.
- Collaborate with engineers to optimize content models for performance.
- Contribute to defining content governance and reusable modeling standards.
- Drive the development of a discoverable Content Domain Design Library.
Requirements
- Proven experience working with headless CMS platforms, preferably Contentful.
- Strong understanding of structured content modeling and content architecture.
- Experience with reusable and governed content schemas.
- Knowledge of taxonomy design and content reuse patterns.
- Ability to translate UX and product requirements into structured content models.
- Hands-on experience with GraphQL and API-driven content delivery.
- Familiarity with TypeScript and modern frontend engineering practices.
- Experience in facilitating workshops and managing stakeholder communications.