Overview
We are seeking a skilled Business Change & Implementation Manager to lead a transformative initiative within a healthcare organization. This role engages closely with the IT Director and senior stakeholders to ensure effective implementation and adoption of technology-driven changes across the organization. The successful candidate will play a vital role in embedding new technologies and improving business operations.
Responsibilities
- Lead the planning and execution of business change initiatives through new systems and technologies.
- Develop change management and adoption strategies across multiple departments.
- Manage the lifecycle of implementation activities, from planning to go-live and user adoption.
- Conduct Change Impact and Business Readiness Assessments to inform decision-making.
- Create and maintain standard operating procedures and user documentation.
- Collaborate with stakeholders to promote new operational processes and ways of working.
- Develop communication strategies in partnership with Internal Communications.
- Identify training needs and help create training programs to aid user adoption.
Requirements
- Proven experience in delivering business change or transformation programs.
- Experience with implementing enterprise systems and digital solutions.
- Demonstrated capacity to drive user adoption and ensure business readiness.
- Ability to conduct Change Impact Assessments and develop implementation plans.
- Strong stakeholder engagement skills with the ability to influence at all levels.
- Experience in planning communications and managing change engagement.
- Analytical and problem-solving abilities to navigate a fast-paced environment.
- Excellent facilitation and presentation skills for effective communication.