Overview
The Dynamics 365 Functional Consultant will specialize in implementing D365 CRM solutions, engaging with clients to gather business requirements and refine product backlogs within an Agile framework. This role involves leading discussions, managing agile teams, and ensuring effective collaboration with stakeholders to guarantee successful project outcomes. The consultant will also be responsible for drafting user stories and performing fitment analyses to align client needs with system capabilities.
Responsibilities
- Lead business discussions for project discovery and business process mapping.
- Manage agile delivery teams and collaborate with business analysts.
- Conduct fitment analysis of customer requirements for Dynamics 365 CE.
- Write clear, testable user stories using Gherkin acceptance criteria.
- Facilitate discussions around business requirements and user expectations.
- Oversee data integration and migration activities with developers.
- Estimate project requirements and guide RFP responses for D365 engagements.
- Implement and manage projects in an Agile environment with a focus on user needs.
Requirements
- Proven experience with Dynamics 365 CE capabilities and extensibilities.
- Strong understanding of the Microsoft Dynamics CRM platform.
- Ability to lead discussions in Agile projects and user expectation management.
- Experience writing user stories and performing fitment analysis.
- Knowledge of performance tuning in Dynamics 365 implementations.
- Familiarity with Microsoft Azure and DevOps project implementations.
- Experience managing D365 projects as a product owner or business analyst.
- Understanding of data integration and migration processes.