Overview
The Delivery Lead will play a pivotal role in guiding complex software product development, particularly focused on the 'Menu Management' system for a high street retailer. This position involves facilitating discovery activities and ensuring effective delivery through collaboration with cross-functional teams while maintaining strong client and stakeholder relationships. The Delivery Lead will embody leadership and governance across multiple teams, driving the delivery of quality outcomes using lean and agile methodologies.
Responsibilities
- Facilitate discovery stages with cross-functional product teams.
- Ensure successful delivery of programs across multiple teams.
- Develop and execute a robust delivery strategy for clients.
- Manage project/programme finances and drive account profitability.
- Champion delivery discipline and quality across client engagements.
- Collaborate with key stakeholders to align on delivery strategy.
- Empower and coach Delivery Leads to enhance team performance.
Requirements
- Proven experience in leading large-scale delivery using agile and lean practices.
- Strong knowledge of data-driven delivery and project status communication.
- Ability to manage, coach, and mentor Delivery Leads effectively.
- Experience in commercial accountability and contract drafting for new engagements.
- Excellent communication, negotiation, and facilitation skills.
- Track record of delivering quality digital products in complex environments.
- Experience in fostering collaborative team cultures and implementing best practices.