Overview
The Delivery Manager will play a pivotal role in leading delivery efforts within a large-scale AI adoption programme. This position requires managing complex, high-stakes environments and fostering strong stakeholder relationships, ensuring projects are delivered effectively and on time. The successful candidate will work closely with various teams, helping to navigate the integration of innovative AI practices within organizations.
Responsibilities
- Own end-to-end delivery across one or more workstreams within an AI adoption programme.
- Run sprint planning, retrospectives, stand-ups, and governance cadences with clarity and purpose.
- Keep RAID logs current and meaningful in Jira, translating risk and issue data into actionable client reporting.
- Manage the transition of delivered capability into live operational service, collaborating with technical and operational teams.
- Build trusted relationships with client stakeholders at all levels, ensuring genuine confidence in delivery progress.
- Produce governance reports and status updates for stakeholders, maintaining transparency and trust.
- Operate as a credible representative of the consultancy within the client environment.
Requirements
- Proven experience leading delivery or managed service teams in complex, regulated, or high-stakes environments.
- Strong working knowledge of Agile delivery methodologies, including Scrum, Kanban, and SAFe.
- Solid understanding of DevSecOps principles and ITIL service management practices.
- Experience managing the transition from project delivery to live operational service.
- Excellent stakeholder management and communication skills, with the ability to operate confidently at all organizational levels.
- Demonstrable ability to manage risks, dependencies, escalations, and competing priorities in live delivery settings.
- Mid-level consultancy experience, understanding the representation of a delivery partner in client environments.