Overview
The Digital Project Manager will take charge of overseeing and managing the rollout of new digital features for web and mobile applications in a multi-site retail environment. This role involves close collaboration with various teams, including marketing, commercial, digital, and technology, to ensure successful project delivery. The successful candidate will act as a crucial liaison between business needs and technology solutions, fostering strong communication and stakeholder engagement throughout the project lifecycle.
Responsibilities
- Manage and oversee project plans for loyalty, subscription, and personalisation rollouts across web and mobile apps.
- Collaborate with cross-functional teams including marketing, commercial, digital, and tech.
- Facilitate communication between business units and technical teams.
- Ensure that project milestones and deliverables are met within agreed timelines.
- Engage with stakeholders to gather requirements and provide updates on progress.
- Identify and mitigate project risks and issues.
Requirements
- Proven experience in digital delivery and project management, particularly in a retail or hospitality context.
- Demonstrated success in delivering loyalty programs or similar initiatives.
- Strong communication skills with the ability to engage stakeholders effectively.
- Experience in business partnering functions is preferred.
- Ability to manage multiple projects simultaneously in a fast-paced environment.