Overview
We are looking for a seasoned Senior Functional Consultant with expertise in Dynamics 365 Sales and Business Central to join a high-profile transformation initiative. The role involves guiding the migration from a legacy ERP system to Microsoft Dynamics 365, focusing on optimizing CRM functionalities and ensuring successful integration with ERP processes. You will collaborate with technical teams and stakeholders to implement best practices while driving efficiencies in the quote-to-cash lifecycle.
Responsibilities
- Lead end-to-end process discovery across the commercial lifecycle.
- Design and optimise the product catalogue and pricing models within Dynamics 365 Sales.
- Define and document current and future-state process maps and functional requirements.
- Support data migration activities and ensure data integrity.
- Lead User Acceptance Testing (UAT) and support go-live activities.
- Drive process optimisation and automation using Dynamics capabilities.
- Ensure alignment and integration between Dynamics 365 Sales and Business Central.
- Engage stakeholders to promote standardized and scalable solutions.
Requirements
- Proven experience with Dynamics 365 Business Central implementations and Dynamics 365 Sales (CRM).
- Strong expertise in product catalogue design, pricing, quoting, and proposal processes.
- Deep understanding of quote-to-cash processes and CRM-ERP integrations.
- Experience with Business Central modules, including Finance, Sales, and Service Management.
- Strong functional design and documentation skills.
- Ability to lead process improvement initiatives and stakeholder engagement.
- Experience with data migration and testing processes in a Dynamics environment.