Overview
We are looking for a Senior Functional Consultant specialized in Dynamics 365 Sales and Business Central to join a high-profile transformation project. The successful contractor will play a crucial role in migrating from a legacy ERP system to Microsoft Dynamics 365, focusing on the integration of CRM and ERP for the quote-to-cash lifecycle. This position will involve collaboration with technical teams and stakeholders to ensure the adoption of standardised solutions and best practices.
Responsibilities
- Lead end-to-end process discovery across the commercial lifecycle.
- Design and optimize the product catalogue, pricing models, and quoting processes within Dynamics 365 Sales.
- Translate business requirements into functional designs aligned with platform capabilities.
- Define and document current and future-state process maps and functional requirements.
- Support data migration activities, ensuring clean and scalable data models across CRM and ERP.
- Lead and support User Acceptance Testing (UAT) and ensure business readiness for new processes.
Requirements
- Proven experience in delivering end-to-end Dynamics 365 Business Central implementations.
- Strong expertise in Dynamics 365 Sales (CRM), particularly in product catalogue design and quoting processes.
- Deep understanding of quote-to-cash (Q2C) processes across CRM and ERP.
- Familiarity with Business Central modules such as Finance and Sales & Purchasing.
- Experience designing and supporting CRM-ERP integrations.
- Strong capability in functional documentation and process improvement.