Overview
The Head of Technology will lead the development and execution of a comprehensive technology strategy for a global technology partner, focusing on innovation across cloud, infrastructure, and managed services. This role involves collaborating with high-performing teams, managing key stakeholder relationships, and overseeing the delivery of IT operations to multiple clients across various sectors. The successful candidate will play a crucial role in shaping internal processes and enhancing client-facing services.
Responsibilities
- Develop and execute a modern technology strategy aligned to business and client goals.
- Oversee the delivery and optimisation of multi-client environments across Windows, Linux, Azure, AWS, and on-premise infrastructure.
- Lead, mentor, and develop talented technology teams to deliver operational excellence.
- Act as senior escalation point for complex technical issues.
- Drive continuous improvement in service delivery, monitoring, and automation.
- Collaborate with senior stakeholders and partners to deliver innovative, secure solutions.
- Manage budgets, vendor relationships, and technology investments.
Requirements
- Strong background within IT Managed Services or technology consultancy environments.
- Proven leadership experience shaping and executing technology strategy.
- Hands-on experience with Windows & Linux administration, Azure, and AWS.
- Sound understanding of security frameworks (ISO 27001, GDPR) and ITIL principles.
- Knowledge of automation tools (PowerShell, Bash, Terraform, Ansible).
- Excellent stakeholder management, communication, and mentoring skills.
- Experience delivering cloud migrations, hybrid infrastructure, or endpoint modernisation projects.
- Relevant certifications (e.g., Azure/AWS Architect, ITIL, CISSP/CISM) highly desirable.