Overview
We are seeking an experienced IT Business Analyst to join a project delivery team focused on complex technology and business change initiatives. The successful candidate will serve as the primary liaison between stakeholders, project teams, and technical teams, ensuring that all business requirements are accurately captured, documented, and delivered. This role provides an opportunity to facilitate collaboration across various functions and contribute significantly to technology-driven transformations.
Responsibilities
- Elicit, analyze, and document business and technical requirements.
- Facilitate workshops, meetings, and stakeholder interviews.
- Produce key project artifacts including requirements documents, process maps, user stories, and acceptance criteria.
- Translate business needs into clear, testable specifications for technical teams.
- Analyze current and future-state processes, identifying opportunities for improvement and efficiency.
- Support solution design, testing, implementation, and user adoption activities.
- Work closely with project managers, developers, architects, and testers throughout the project lifecycle.
- Support benefits tracking, risk assessment, and continuous improvement initiatives.
Requirements
- Proven experience as an IT Business Analyst within a complex IT environment.
- Strong requirements gathering, analysis, and documentation skills.
- Experience working within Agile and/or traditional project delivery frameworks.
- Excellent stakeholder engagement, communication, and facilitation skills.
- Experience working within ITIL or IT Service Management environments.
- Strong analytical, problem-solving, and process improvement capabilities.
- Degree or equivalent experience in a relevant field.
- BCS Business Analysis, Agile BA, or similar certification desirable.