Overview
The Interim Assistant Director of Platforms & Technology will play a crucial role in a national organization undergoing a digital transformation. The contractor will provide leadership across IT operations and Salesforce initiatives, focusing on platform strategy and strengthening technical governance. Collaborating with senior leaders, this position aims to stabilize the environment and drive significant changes within the technology landscape.
Responsibilities
- Provide leadership for technology platforms and IT operations.
- Lead the recovery program for Salesforce and enhance technical governance.
- Drive the development of the internal technology function and reduce reliance on third-party suppliers.
- Engage with senior stakeholders to manage suppliers effectively.
- Implement technology transformation initiatives and improve service delivery.
- Support the stabilization of the technology environment and shape future strategies.
Requirements
- Extensive experience leading technology platforms and IT operations in complex organizations.
- Strong expertise in Salesforce Service Cloud, including governance and architecture.
- Proven ability to lead transformation efforts and rebuild teams.
- Experience in engaging senior stakeholders and executing change initiatives quickly.