Overview
The Interim Privacy Centre & Salesforce Marketing Cloud Consultant will play a critical role in leading the implementation of a Privacy Centre solution while ensuring its integration with Salesforce Marketing Cloud. The consultant will collaborate with cross-functional teams—including marketing, technology, and data stakeholders—to enhance customer consent and preference management, supporting compliance and improving customer engagement. This position is for a 6-month contract, with a hybrid work arrangement requiring 2-3 days in the office.
Responsibilities
- Lead the implementation and configuration of a Privacy Centre platform.
- Work closely with Salesforce Marketing Cloud teams to ensure successful integration and data flows.
- Design and optimise customer preference and consent management journeys.
- Support data governance and privacy compliance requirements.
- Collaborate with business and technical stakeholders to define requirements and implementation plans.
- Configure and test solutions, managing defects and enhancements as required.
- Provide guidance on privacy, consent, and customer communications best practices.
- Create supporting documentation and facilitate knowledge transfer to internal teams.
Requirements
- Proven experience implementing Privacy Centre, Consent Management, Preference Centre, or similar customer privacy solutions.
- Strong understanding of Salesforce Marketing Cloud and customer data management processes.
- Experience working within marketing technology, CRM, customer engagement, or digital transformation programmes.
- Knowledge of GDPR and customer consent management best practices.
- Strong stakeholder engagement and communication skills.
- Ability to operate independently in a fast-paced project environment.
- Salesforce Marketing Cloud certifications are desirable.
- Experience working within membership, education, professional services, charity, or not-for-profit environments is a plus.