Overview
The Payments Programme Manager will lead the Payments Portfolio within a hybrid role at a UK Digital Bank, overseeing key projects and programmes focused on modernising payment solutions including Debit Card Modernisation and Digital Channel integration. This role involves managing a team of Project Managers, ensuring strategic direction, and engaging with stakeholders and vendors to drive successful project delivery in a rapidly changing environment.
Responsibilities
- Lead the management of the Payments Portfolio by overseeing multiple projects and programmes.
- Collaborate with Project Managers to ensure alignment with strategic goals and technical requirements.
- Engage with stakeholders and vendors to facilitate smooth integration and communication throughout projects.
- Monitor and report on project progress, addressing any risks or issues that arise.
- Implement best practices in programme management to enhance delivery efficiency.
- Provide technical guidance and support to the project management team as needed.
- Drive initiatives for continuous improvement in payment systems and processes.
- Ensure compliance with financial regulations and standards in all projects.
Requirements
- Proven experience as a Programme Manager within the banking sector, preferably with a challenger bank or Fintech.
- Extensive knowledge of end-to-end payment processes and technologies.
- Demonstrated experience in managing project teams effectively.
- Expertise in stakeholder management and vendor engagement.
- Strong communication skills, with the ability to convey technical concepts to non-technical stakeholders.
- Experience in managing multiple priorities in a fast-paced environment.
- Knowledge of regulatory compliance in financial services is a plus.
- Technical delivery experience in a programme or project environment.