Overview
The Process Improvement Consultant will play a crucial role in facilitating organizational transformation initiatives for a public sector client. Collaborating with internal teams, the consultant will analyze and redesign key business processes while ensuring compliance with procurement standards. This contract position requires expertise in process reengineering and lean methodologies, with a focus on achieving strategic business objectives.
Responsibilities
- Conduct end-to-end reviews of existing processes across Infrastructure and Environment.
- Develop 'as-is' and 'to-be' process maps, highlighting inefficiencies and opportunities for improvement.
- Facilitate workshops with stakeholders to validate proposed changes.
- Implement lean principles and digital solutions where appropriate.
- Support testing and sign-off of redesigned processes.
- Provide training, documentation, and knowledge transfer to internal teams.
Requirements
- Proven experience in business process reengineering and lean methodologies within the service sector.
- Lean Six Sigma qualification.
- Process Improvement Black Belt or equivalent.
- Strong facilitation and stakeholder management skills.
- Expertise in data analysis and performance measurement.
- Familiarity with digital transformation tools and integration.
- Excellent communication and report-writing skills.
- Knowledge of public sector procurement regulations.