Overview
The Process Improvement Lead will play a crucial role in supporting a consultancy specializing in business and digital transformation by focusing on the redesign of compliance learning processes and associated data flows. The contractor will collaborate with various stakeholders to drive process improvement initiatives, facilitate workshops, and redefine workflows to optimize efficiency and user experience. This position requires strong expertise in process re-engineering and the ability to influence decision-making across teams.
Responsibilities
- Lead the analysis, redesign, and optimisation of compliance learning processes.
- Facilitate and drive stakeholder workshops to map current-state processes and define future-state workflows.
- Identify opportunities to improve efficiency, effectiveness, and user experience.
- Develop value stream maps, process models, and recommendations to support business transformation objectives.
- Challenge existing ways of working to drive process improvement initiatives.
- Collaborate with multiple teams to ensure alignment and consensus on process changes.
- Document and communicate changes to all relevant parties effectively.
Requirements
- Proven expertise in Lean methodologies and value stream mapping.
- Strong experience in end-to-end process re-engineering within complex business environments.
- Independent consultant with a deep understanding of compliance learning environments or regulated manufacturing.
- Demonstrated ability in workshop facilitation and stakeholder management.
- Experience in influencing decision-making and driving consensus across teams is essential.
- Strong analytical and problem-solving skills, particularly in identifying pain points in processes.