Overview
The Salesforce Programme Manager is a senior, hands-on contractor responsible for overseeing the delivery and rollout of Salesforce alongside a new asset management and scheduling platform. This role involves managing the complexities of technology, operations, and finance while providing structured governance and report updates to board-level stakeholders. The position is initially a six-month contract with a strong likelihood of extension, focusing on the effective implementation of programs and management of cross-functional dependencies.
Responsibilities
- Lead the Salesforce delivery and rollout.
- Oversee implementation of the asset management and scheduling platform.
- Manage dependencies across Salesforce, field operations, asset data, and billing.
- Support the move towards more automated billing processes.
- Own the programme plan, critical path, RAID log, and delivery governance.
- Provide clear board-level reporting on progress, risks, assumptions, and timetable changes.
- Coordinate internal teams, suppliers, and delivery partners.
- Identify capability or resource gaps and recommend appropriate action.
Requirements
- Proven Salesforce delivery experience.
- Strong programme leadership across complex, multi-workstream transformations.
- Excellent governance, planning, and risk management skills.
- Experience presenting to boards or executive leadership teams.
- Ability to quickly understand a complex operating model.
- Strong stakeholder management and the confidence to challenge senior leaders.
- Desirable experience in asset management or workforce scheduling platforms.
- Experience in finance transformation or billing automation.