Overview
This opportunity is for a Technical Business Analyst to engage in a transformative project within an IT consultancy, focusing on enhancing digital and automation processes in the manufacturing sector. The selected contractor will collaborate closely with business stakeholders to document and analyze existing operational workflows while identifying areas for improvement through technology and automation. This role is hybrid, requiring attendance in the office for two days a week, and includes working on greenfield projects that shape the future delivery roadmap.
Responsibilities
- Lead workshops with business stakeholders to capture current ('as-is') processes.
- Document complex operational workflows and identify pain points.
- Analyse manual processes and recommend opportunities for systemisation.
- Identify automation and AI opportunities across business operations.
- Work alongside solution architects and technical consultants during the discovery phase.
- Produce high-quality process maps, documentation and business requirements.
- Support impact assessments and help shape the future delivery roadmap.
Requirements
- Proven experience as a Technical Business Analyst on digital transformation programmes.
- Strong process mapping and business analysis skills.
- Experience working on discovery, assessment or greenfield projects.
- Ability to engage with stakeholders at all levels and extract undocumented business knowledge.
- Experience identifying process improvement, automation or AI opportunities.
- Comfortable working in fast-paced consultancy environments.
- Excellent documentation and communication skills.