Overview
We are seeking a Technical Business Analyst for a 3-month initial contract within a leading IT consultancy focused on an exciting digital transformation program. The successful candidate will collaborate with business stakeholders to document existing operational processes and identify opportunities for leverage through automation and AI. This role involves working on the discovery phase of projects, addressing challenges in systemisation and process optimisation, and shaping a technology-led roadmap for future improvements.
Responsibilities
- Lead workshops with business stakeholders to capture current ('as-is') processes.
- Document complex operational workflows and identify pain points.
- Analyse manual processes and recommend opportunities for systemisation.
- Identify automation and AI opportunities across business operations.
- Collaborate with solution architects and technical consultants during the discovery phase.
- Produce high-quality process maps, documentation and business requirements.
- Support impact assessments and shape the future delivery roadmap.
Requirements
- Proven experience as a Technical Business Analyst on digital transformation programmes.
- Strong process mapping and business analysis skills.
- Experience working on discovery, assessment or greenfield projects.
- Ability to engage with stakeholders at all levels and extract undocumented business knowledge.
- Experience identifying process improvement, automation or AI opportunities.
- Comfortable working in fast-paced consultancy environments.
- Excellent documentation and communication skills.