Overview
The Tooling Developer will play a crucial role within the Defence Artificial Intelligence Centre (DAIC) by developing and enhancing tooling to support AI insights and reporting across Defence. Collaborating closely with cross-functional teams, the contractor will ensure tools are effective, user-friendly, and aligned with DAIC's objectives, thereby enabling informed decision-making and efficient demand management.
Responsibilities
- Deliver monthly tool maintenance, including data refresh, bug fixes, and user access management.
- Establish and monitor baseline performance metrics such as load time, data freshness, and error rates.
- Log, triage, and resolve defects reported by users, ensuring timely resolution and feedback.
- Develop and prioritize a feature backlog based on feedback from the user community and DAIC priorities.
- Design and maintain dashboards and visualizations to support insight generation and interpretation.
- Create and maintain a 12-month tooling roadmap aligned to DAIC Insights & Coherence requirements.
- Identify and develop automation opportunities to improve efficiency and user experience.
- Review DAIC Front Door usability and design improved features.
Requirements
- Experience developing, configuring, or maintaining digital tools and platforms.
- Ability to manage defects, performance, and user support.
- Experience creating dashboards, reports, and visualizations.
- Ability to present data in a way that supports decision making.
- Understanding of usability and accessibility principles.
- Experience gathering user requirements and improving user journeys.
- Experience managing improvement backlogs and development roadmaps.
- Ability to prioritize enhancements based on business need and user feedback.