Overview
In this role as a Service Designer / Business Case Lead, the contractor will be responsible for developing a comprehensive business case and service design strategy focused on addressing the challenges of synthetic media and deepfake technologies. They will collaborate with government, law enforcement, and industry stakeholders to create a service framework that enhances deepfake detection capabilities while ensuring alignment with national priorities related to AI and security.
Responsibilities
- Develop and refine Outline and Full Business Cases (OBC/FBC).
- Define the future operating model for a national service.
- Conduct options appraisals and strategic assessments.
- Develop value propositions, benefits realisation plans, and theories of change.
- Lead cost modelling, funding assessments, and affordability reviews.
- Assess governance, commercial models, and service ownership options.
- Identify risks, dependencies, and delivery considerations.
- Engage with senior stakeholders across government and the technology ecosystem.
Requirements
- Strong service design, business architecture, or operating model experience.
- Proven track record delivering successful business cases within the public sector.
- Experience developing OBCs/FBCs, operating models, and strategic investment cases.
- Knowledge of benefits realisation, financial modelling, and value assessment.
- Experience engaging senior stakeholders in complex government environments.
- Understanding of governance, commercial strategy, and service delivery models.
- Ability to communicate complex concepts through clear, engaging documentation and presentations.