Overview
We are seeking an experienced Content Designer for a 3-month contract role focused on enhancing agricultural support services for a central government client. The successful contractor will collaborate with service design and programme teams to create a user-centred approach to content strategy, ultimately helping to modernise and support the transition towards sustainable practices in the farming and land-use sector.
Responsibilities
- Conduct comprehensive content audits to assess existing content and identify gaps.
- Identify opportunities to improve content structure, navigation, and usability.
- Develop a user-centred content strategy aligned with programme objectives.
- Define content governance, ownership models, and workflows.
- Establish content standards and practices to ensure consistency in communications.
- Collaborate with service designers, user researchers, and multidisciplinary teams.
Requirements
- Proven experience in Content Design, particularly in digital transformation or service improvement.
- Experience with large-scale content audits and assessments.
- Strong knowledge of content strategy, governance, and operations.
- Understanding of user-centred design principles and accessibility standards.
- Excellent communication skills with experience in stakeholder engagement and workshop facilitation.
- Experience working in Agile delivery environments, preferably in the public sector.
- Previous involvement with large-scale transformation programmes in central government or GOV.UK is desirable.