Overview
The Oracle Field Service Consultant will engage in a short-term remote project over six weeks, focusing on optimizing Oracle Field Service configurations and solution designs. This role entails comprehensive assessments of end-to-end field service processes and collaboration with client subject matter experts and implementation partners to ensure alignment with Oracle best practices. The consultant will also be responsible for validating integrations and producing risk assessments and recommendations to support the project's go-live readiness.
Responsibilities
- Review Oracle Field Service configuration and solution design documentation.
- Assess end-to-end field service processes including work management, dispatch, scheduling, workforce utilization, mobility, and service execution.
- Validate integrations between Oracle Field Service and other applications.
- Conduct workshops with client SMEs and implementation partners.
- Assess master data design and synchronization across various entities.
- Support go-live readiness assessments and provide alignment recommendations.
- Produce findings, risk assessments, and executive-level recommendations.
- Collaborate closely with project leadership and integration specialists throughout the assurance exercise.
Requirements
- Proven experience with Oracle Field Service solutions.
- Strong understanding of field service processes, including dispatch and scheduling.
- Experience with integrations involving Oracle ERP Cloud and Oracle Integration Cloud.
- Ability to conduct workshops and collaborate with stakeholders.
- Knowledge of master data management in service contexts.
- Familiarity with performance and scalability assessments in technology solutions.
- Experience producing executive-level documentation and recommendations.
- Available to commit to a six-week remote project.