Overview
We are seeking a skilled Technical Business Analyst for a 6-month contract role, working 2-3 days a week onsite in a large, complex organization. In this position, you will engage with business stakeholders, project managers, and technical teams to identify and document business needs, define requirements, and support the delivery of IT projects aimed at technology-enabled change and process improvements. Your contributions will be essential in ensuring that project requirements are clearly articulated and translated into effective solutions.
Responsibilities
- Elicit, analyse and document functional and non-functional business requirements.
- Facilitate stakeholder workshops, interviews and meetings to establish business needs.
- Develop and maintain key BA documentation, including requirements specifications and acceptance criteria.
- Analyse existing processes and define future-state processes, identifying opportunities for improvement.
- Translate business requirements into actionable specifications for technical teams.
- Support solution design, testing, implementation and post-implementation reviews.
- Manage stakeholder expectations and ensure effective communication across teams.
- Ensure appropriate governance and project standards are maintained.
Requirements
- Proven experience as an IT Business Analyst in a complex IT environment.
- Strong skills in requirements elicitation, analysis and documentation.
- Experience with functional requirements, process maps, user stories and acceptance criteria.
- Good understanding of AS-IS / TO-BE process mapping and process improvement.
- Experience in IT project delivery using Agile and traditional methodologies.
- Understanding of ITIL and IT Service Management principles.
- Excellent stakeholder management and workshop facilitation skills.
- Strong analytical, problem-solving and communication skills.