Overview
We are seeking an Ecommerce & Omnichannel Chief Architect to lead architecture strategy and technology direction for a prominent UK ecommerce company on a 6-month contract basis. This role will involve close collaboration with senior technology leaders, product teams, and business stakeholders to enhance customer experiences across various platforms. The ideal candidate will have substantial experience in enterprise architecture, particularly within ecommerce, and will also provide mentorship to a team of Solution Architects, ensuring alignment with long-term business strategies.
Responsibilities
- Define and own the architecture strategy, roadmap, and target state for the customer and omnichannel domain.
- Shape technology direction across digital commerce, mobile, customer identity, CRM, fulfillment, and customer engagement platforms.
- Partner with senior stakeholders to align architecture with business strategy and digital transformation objectives.
- Lead, coach, and develop a team of Solution Architects, promoting architecture best practices across the organization.
- Drive technology simplification, reduce technical debt, and increase consistency across platforms.
- Provide architectural governance through design reviews and architecture decision processes.
- Evaluate emerging technologies and SaaS platforms to support future business growth.
- Champion architecture excellence and continuous improvement within the technology community.
Requirements
- 10+ years' experience in Enterprise, Group, Domain, or Solution Architecture within complex organizations.
- Strong background in Ecommerce or cross-channel environments.
- Experience defining enterprise architecture strategies and technology roadmaps.
- Thorough understanding of customer-facing platforms, including ecommerce and CRM.
- Knowledge of modern cloud technologies and enterprise architecture principles.
- Ability to translate business strategy into practical architecture guidance.
- Experience with integration architecture, APIs, and event-driven systems.
- Strong understanding of security, resilience, and privacy within customer-facing technology.