Overview
The Process Analyst will support a London Market insurer by contributing to the development of the Process Centre of Excellence, specifically focusing on enhancing the Underwriting Journey initiative. This role involves collaborating with various stakeholders across Operations, Finance, Risk, and Compliance to ensure the effective documentation and governance of business processes, thereby driving operational improvements.
Responsibilities
- Facilitate workshops to capture end-to-end 'as-is' and 'to-be' processes.
- Conduct process discovery, mapping, and documentation for underwriting journeys.
- Utilize BPMN standards and process modeling tools to create process maps and documentation.
- Engage with stakeholders to ensure alignment on process outputs and expectations.
- Produce structured, business-friendly documentation such as procedures and work instructions.
- Analyze existing processes to identify areas for optimization and improvement.
- Manage multiple priorities effectively in a fast-paced environment.
Requirements
- Proven experience as a Process Business Analyst, particularly in London Market insurance.
- Strong expertise in process discovery, mapping, and documentation.
- Experience with BPMN standards and process modeling tools such as IBM Blueworks Live.
- Ability to engage and collaborate with various stakeholders across different business units.
- Highly analytical with meticulous attention to detail.
- Proactive approach with the ability to work independently and manage priorities.