Senior Business Analyst

Overview

The Senior Business Analyst will engage with French-speaking business stakeholders, IT teams, and vendors to facilitate process improvement and requirements analysis. This contract role focuses on a change portfolio for an international transport operator, requiring a fluent communicator in both French and English. The Analyst will be responsible for end-to-end analysis, ensuring that requirements are defined, tested, and successfully handed over to operations.

Responsibilities

  • Review and challenge existing business processes to identify inefficiencies and propose improvements.
  • Secure stakeholder commitment to target processes and establish a RACI matrix.
  • Elicit, analyze, and document business requirements, including user stories and use cases, in Confluence.
  • Translate validated requirements into detailed functional specifications.
  • Collaborate with architects and developers to validate functional designs against requirements.
  • Define and run testing strategies, write test cases, and support defect analysis during testing and post-implementation.
  • Model processes in Bizzdesign and contribute to the enterprise process repository.
  • Coordinate across business units, IT, and external vendors, reporting on requirements status and risks.

Requirements

  • Fluent in both French and English, with strong communication skills.
  • Over 10 years of experience as a Business Analyst or in a similar role.
  • Demonstrated expertise in business and functional requirements engineering.
  • Experience with process modeling and improvement techniques.
  • Proficiency in test planning, case writing, and validation processes.
  • Familiarity with Agile, Waterfall, or hybrid project lifecycles.
  • Ability to work effectively with solution architects, development teams, and third-party vendors.
  • Strong confidence in challenging business needs and processes with senior stakeholders.