Business Analyst

Overview

We are seeking an experienced Business Analyst to join a multidisciplinary digital delivery team operating in an Agile, user-centered environment. The role involves working collaboratively with Product Managers, Researchers, Designers, Developers, and Testers across various project phases, including Discovery, Alpha, and Beta. The primary focus is to translate user needs into clear requirements and actionable outcomes that guide development teams.

Responsibilities

  • Translate user needs and business problems into clear requirements for development teams.
  • Collaborate with Product Managers and multidisciplinary team members to ensure alignment on project goals.
  • Facilitate workshops and discussions with stakeholders to gather insights and refine requirements.
  • Develop user stories, acceptance criteria, and process maps to support agile delivery.
  • Manage competing priorities and deliver outcomes independently.
  • Engage in user-centered/service design activities and user research-led delivery.

Requirements

  • Proven experience as a Business Analyst within Agile software delivery teams.
  • Strong knowledge of user stories, acceptance criteria, process maps, and requirement documentation.
  • Experience with user-centered/service design or user research-led delivery.
  • Excellent stakeholder management and communication skills.
  • Strong analytical and problem-solving abilities.
  • Experience facilitating workshops and stakeholder discussions.
  • Experience in a MOD or secure environment is desirable.