Overview
As a Senior Delivery Manager, you will take ownership of client relationships and lead delivery engagements from discovery to launch within a fast-paced environment. You'll work closely with a delivery team on various client projects across different sectors, focusing on maintaining scope, budget, and addressing risks and dependencies. This role involves collaborating with diverse teams and shaping the growth of delivery functions in a dynamic consultancy setting.
Responsibilities
- Lead client engagements from discovery through to launch, managing multiple projects simultaneously.
- Own the client relationship, overseeing conversations about project scope and budget.
- Develop and maintain detailed project plans to track progress and manage deliverables.
- Identify risks and dependencies proactively to ensure smooth project execution.
- Coordinate and communicate with project teams to gather necessary information and resources.
- Intervene to realign projects that require resetting to meet client expectations.
Requirements
- Proven experience as a Delivery Manager, Project Manager, or Digital Project Manager in a fast-paced environment.
- Experience managing multiple client engagements and technical projects valuing £500k or more.
- Strong understanding of technical builds such as applications, platforms, or websites.
- Ability to recognize and address technical risks without being an engineer.
- Tenacious approach to problem-solving and client communication, conveying difficult messages when necessary.
- Desirable experience includes agency or consultancy background and public sector delivery with GDS.