Overview
The Senior Delivery Manager role is a contract position focused on managing client engagements and overseeing project deliveries from start to finish. The contractor will work closely with the Head of Delivery and collaborate with cross-functional teams to ensure successful project outcomes across various sectors. This is a unique opportunity for someone with a strong background in delivery management who seeks to take on greater client relationship responsibilities.
Responsibilities
- Lead client engagements from discovery through to launch, managing multiple workstreams effectively.
- Develop detailed plans that outline project scope, budget, and timelines for clients and teams.
- Identify and mitigate risks and dependencies proactively to prevent project delays.
- Act as the primary point of contact for clients, maintaining and nurturing relationships throughout the project lifecycle.
- Reset and redirect engagements as necessary to align with client expectations and project goals.
- Collaborate with team members to gather necessary project information and resolve challenges.
Requirements
- Proven experience as a Delivery Manager, Project Manager, or Digital Project Manager handling multiple client engagements concurrently.
- Experience delivering technical projects such as apps, platforms, or websites in a fast-paced environment.
- Ability to understand technical concepts sufficiently to identify potential risks early in the project.
- Demonstrated experience managing projects with budgets exceeding £500k and multiple workstreams.
- Strong problem-solving skills with a tenacious approach to overcoming obstacles and ensuring project success.