Senior Jira Configuration & Administration Specialist

Overview

We are looking for a Senior Jira Configuration & Administration Specialist to take full responsibility for managing and optimizing an enterprise Jira environment within a central government programme. The successful candidate will leverage their extensive Jira capabilities to design and implement complex workflows, manage user access, and establish effective governance, all while collaborating with stakeholders to meet business needs. This role is crucial for ensuring that Jira configurations are robust and scalable, adhering to operational requirements and best practices.

Responsibilities

  • Administer and optimize Jira Cloud and/or Data Center environments, including projects, issue types, and configurations.
  • Manage users, groups, roles, and permissions, ensuring adherence to least-privilege access principles.
  • Design and implement complex workflows and automation rules using Jira features.
  • Create advanced JQL queries, dashboards, and filters for reporting and analysis.
  • Integrate Jira with tools such as Confluence and Microsoft Teams, and manage configuration changes.
  • Engage with stakeholders for governance, user acceptance testing, and operational handover.

Requirements

  • Minimum 5 years of hands-on Jira administration and configuration experience in enterprise environments.
  • Expertise in designing and configuring complex workflows, screens, and custom fields.
  • Proficient in advanced JQL, dashboards, filters, and reporting.
  • Experience managing user access, permissions, and security schemes.
  • Ability to translate business requirements into effective Jira configurations.
  • Current SC clearance or eligibility based on 5 years of UK residency is required.