Overview
The Senior Project Manager will play a pivotal role in a Bus Franchising and Transport Transformation Programme, focusing on the successful planning and delivery of intricate technology and business change projects. This role involves collaborating with various stakeholders to manage project scope, budget, schedule, and risks across multiple key areas including fare systems, customer experience, and data integration. The successful candidate will contribute to significant advancements in public transport within Northern England, guiding teams through critical phases from inception to go-live.
Responsibilities
- Lead the planning and execution of complex technology and business change projects.
- Manage project scope, budgets, schedules, resources, risks, and dependencies.
- Engage with suppliers and manage stakeholder relationships effectively.
- Oversee project governance, RAID management, and financial control.
- Coordinate testing, implementation, and operational readiness activities.
- Ensure successful go-live transitions for various project components.
- Monitor project performance and compliance with safety regulations.
- Facilitate communication across project teams and departments.
Requirements
- Proven experience in delivering complex technology or business transformation projects.
- Strong skills in project governance, RAID management, and stakeholder engagement.
- Experience managing budgets and financial controls within projects.
- Familiarity with testing, implementation, and operational readiness processes.
- Highly desirable experience in the public sector or transport industry.
- Ability to manage supplier relationships and ensure contract performance.
- Demonstrated expertise in reporting and data integration practices.
- Strong understanding of customer experience management systems.