Technical Service Manager

Overview

The Technical Service Manager will be responsible for overseeing the technical services team to ensure efficient and smooth technical operations within a high-profile defense organization's Azure Cloud environment. Collaborating closely with both technical staff and management, the role aims to optimize service delivery and enhance technical support capabilities in alignment with the organization's strategic goals. This initial 9-month contract offers a hybrid working model, requiring attendance in Newbury and Bristol for two days each week, and mandates active UKSV DV clearance.

Responsibilities

  • Oversee the technical services team to ensure efficient operations.
  • Manage the performance and development of team members in technical support roles.
  • Bridge communication between technical staff and higher management.
  • Optimize service delivery within the Azure Cloud Platform environment.
  • Ensure alignment of technical projects with organizational strategy.
  • Provide leadership and support for technical service initiatives.

Requirements

  • Active UKSV DV clearance is required.
  • Experience working with Azure Cloud Platforms and related projects.
  • Proven background in the defense sector is essential.
  • Strong leadership skills to manage a technical services team.