Overview
We are looking for an experienced French-speaking Dynamics 365 Business Analyst to support a significant business and technology transformation programme within a private equity-backed organization. The role involves collaborating with local operational teams across France to integrate over 15 companies onto a centralized Microsoft Dynamics 365 platform. This hands-on position requires engagement with stakeholders to identify business requirements, streamline processes, and drive the adoption of standardized solutions.
Responsibilities
- Lead discovery workshops with stakeholders across acquired French operating companies.
- Conduct detailed As-Is and To-Be business process mapping to identify operational inefficiencies.
- Perform fit-gap analysis of existing processes against the central Dynamics 365 solution.
- Gather, analyze, and document business and functional requirements.
- Produce process flows, user stories, use cases, and functional specifications.
- Collaborate with solution architects and the central transformation team to turn business requirements into practical D365 solutions.
- Support user acceptance testing (UAT) and change management activities.
- Build strong relationships with local teams to encourage the adoption of standardized processes.
Requirements
- Fluent in French and English, with strong communication skills for facilitating workshops in French.
- Proven experience as a Business Analyst supporting Microsoft Dynamics 365 implementations, preferably in CRM.
- Strong background in As-Is/To-Be process mapping, fit-gap analysis, and requirements gathering.
- Experience leading discovery workshops and documenting complex operational processes independently.
- Excellent stakeholder engagement and relationship-building skills, with the ability to influence and challenge constructively.
- Self-sufficient and proactive in delivering results with minimal supervision.
- Full driving license and willingness to travel across France.