IT Business Analyst

Overview

The IT Business Analyst will play a crucial role in a significant transformation programme aimed at unifying two separate businesses and their processes into a single operating model. Working in a hybrid capacity, the Analyst will collaborate with key stakeholders, including Solution Architects and technical teams, to facilitate discovery activities, map processes, and define requirements that align with the organization’s future needs. This position is ideal for a proactive individual who is passionate about driving change and improving business operational efficiency.

Responsibilities

  • Lead discovery activities to assess current-state processes.
  • Map existing business processes and identify areas for improvement.
  • Gather and define technical and business requirements for the transformation programme.
  • Facilitate workshops and manage stakeholder engagement throughout the project.
  • Collaborate with technical specialists and delivery teams to ensure requirements are translated effectively.
  • Support implementation, adoption, and change management activities.
  • Translate complex business challenges into actionable and deliverable solutions.

Requirements

  • Proven experience as an end-to-end Business Analyst in transformation environments.
  • Expertise in current-state and future-state process mapping.
  • Strong skills in business and technical requirements gathering.
  • Experience in facilitating workshops and managing diverse stakeholders.
  • Ability to work effectively with Solution Architects and development teams.
  • A track record of supporting implementation and change activities.
  • Capable of translating complex business issues into practical solutions.