Overview
We are seeking an experienced Business Analyst to support a Justice Digital Project on a 6-month contract basis, offering the opportunity to work remotely with monthly team meetings in London. The successful candidate will play a pivotal role in collaborating with multidisciplinary teams to enhance operational processes and information flows within the prison estate, ultimately contributing to the improved management of vulnerability and risk among prisoners.
Responsibilities
- Collaborate with key stakeholders to understand urgent task management needs across the prison estate.
- Identify gaps in information necessary for effective decision-making related to vulnerability and risk.
- Map current operational processes, including dependencies and business rules.
- Translate user needs into technical requirements and features.
- Explore opportunities for improvement beyond digital solutions, addressing policy and operational constraints.
- Work alongside Service Design, User Research, and Technical Architecture teams to develop a cohesive approach.
Requirements
- Proven experience as a Business Analyst with a strong technical background.
- Ability to translate user needs into actionable technical features.
- Familiarity with User-Centered Design (UCD) methodologies.
- Experience in discovery work within government or public sector projects.
- Capacity to analyze and document operational processes and dependencies.
- Knowledge of justice, prison, or complex public service systems is advantageous.
- Must be available to start within 2 weeks and travel to London once a month for team meetings.