Overview
The Service Architect will be responsible for shaping and defining Identity and Access Management (IAM) services, ensuring they align with both business needs and technical requirements. The role involves collaborating with security, engineering, and service management teams to create service designs and transition new services into operational delivery. The architect will engage with stakeholders to ensure that the services provided meet security standards and operational expectations, all while working remotely with occasional travel to Berkshire.
Responsibilities
- Shape and define IAM/UAM services, translating business needs and technical requirements into service designs.
- Define service operating models, including processes, roles, responsibilities, and operational support requirements.
- Collaborate with security, engineering, architecture, and service management teams to develop IAM service requirements.
- Support the introduction and transition of new or enhanced IAM services into operational environments.
- Engage with stakeholders to ensure service delivery meets business needs and security standards.
- Facilitate effective communication between technical teams, security functions, and service operations.
Requirements
- Proven experience as a Service Architect, Service Design Architect, or similar role, preferably within IAM.
- In-depth understanding of IAM/UAM services, including identity lifecycle management and access governance.
- Experience in defining service requirements and operational models.
- Demonstrable track record in service introduction and transition into operational environments.
- Strong stakeholder management and communication skills, with a focus on collaborative problem-solving.