Overview
As a Business Change Analyst, you will join a major transformation program focused on identifying inefficiencies and streamlining processes within an organization. Working closely with stakeholders at all levels, you will assess current operational challenges and recommend improvements to enhance business effectiveness across multiple departments. This role demands a proactive approach to change management with a strong emphasis on delivering measurable cost-saving outcomes.
Responsibilities
- Assess and document current business processes and operating models.
- Identify process inefficiencies, bottlenecks, and opportunities for cost savings.
- Conduct stakeholder interviews and workshops to understand current challenges.
- Analyse issues related to processes, structures, capabilities, or ways of working.
- Define and recommend improvements to business processes and team effectiveness.
- Support change initiatives and drive adoption of new ways of working.
- Produce clear documentation, process maps, and improvement plans.
- Collaborate with IT leadership and business stakeholders to deliver measurable outcomes.
Requirements
- Proven experience delivering business change and transformation initiatives.
- Strong expertise in process improvement and business analysis.
- Experience assessing operating models, workflows, and team effectiveness.
- Excellent stakeholder management and interview/fact-finding skills.
- Ability to constructively challenge and influence senior stakeholders.
- Strong workshop facilitation and requirements gathering experience.
- Experience identifying and delivering efficiency and cost-saving opportunities.
- A pragmatic, delivery-focused approach with a track record of achieving tangible business outcomes.