Overview
An experienced interim Product Owner Process Lead is sought for a 3-6 month contract to enhance and streamline processes within a technology function. The contractor will collaborate with Product Owners and the IT PMO, focusing on mapping current processes, identifying bottlenecks, and establishing standardized practices to improve the delivery flow. This role is pivotal in driving process improvements and ensuring that a sustainable operating model is left in place after the contract concludes.
Responsibilities
- Map and improve the process from idea intake through to backlog-ready work.
- Establish consistent standards for triage, discovery, refinement, approvals, and Definition of Ready.
- Clarify responsibilities, handovers, and decision-making across three Product Owners and their stakeholders.
- Embed practical templates and workflows using Monday.com for tracking.
- Work with the IT PMO to monitor throughput, bottlenecks, rework, and decision delays.
- Coach the team and produce a handover pack to sustain improvements after the contract.
Requirements
- Significant experience in Product Operations or Business Analysis.
- Proven track record of establishing processes and governance across multiple product or delivery streams.
- Strong understanding of backlog refinement, discovery, and delivery readiness.
- Confident workshop facilitator with the ability to challenge ambiguity and secure stakeholder agreement.
- Demonstrated ability to achieve measurable improvements in quality, consistency, or delivery flow.
- Availability to start immediately or at short notice, with the capacity to work on-site in Wigston three days per week.