Overview
As a Transformation Consultant specializing in Local Government, you will play a critical role in supporting a digital transformation consultancy focused on enhancing public sector services. You will collaborate with stakeholders to analyze existing processes, identify improvement opportunities, and develop future-state service models. The role involves significant interaction with local authorities and requires strong business analysis and stakeholder management skills, positioning you as a key contributor to the consultancy's initiative in delivering impactful service redesign.
Responsibilities
- Analyse existing services and processes to identify opportunities for improvement and redesign.
- Gather requirements, facilitate workshops, and support the development of future-state service models.
- Engage with key stakeholders to shape recommendations and support the delivery of service improvements.
- Provide insights and recommendations based on thorough analysis and stakeholder input.
Requirements
- A proven independent consultant with extensive experience in consulting or transformation projects in the public sector/local government.
- Strong business analysis expertise, including requirements gathering, process mapping, and service redesign.
- Demonstrated ability to manage and engage senior stakeholders effectively.
- A consulting background is preferred, showcasing skills in client-facing environments.