Overview
The CRM Solution Architect will be responsible for defining and overseeing the organization's target technology architecture to ensure that its systems and technology investments align with long-term business objectives. This role involves working closely with senior stakeholders, IT leadership, and delivery partners to translate complex technical concepts into clear business strategies while leading governance and integration across various technology platforms.
Responsibilities
- Own and maintain the enterprise architecture strategy and technology transition roadmap.
- Lead architecture governance and establish a Design Authority.
- Review and approve solution designs and challenge suppliers as needed.
- Define integration architecture across CRM, data platforms, and surrounding applications.
- Assess technology investments and identify opportunities to modernize or consolidate solutions.
- Collaborate with senior stakeholders to ensure alignment with business objectives.
- Translate technical concepts into business recommendations for clarity.
Requirements
- Proven experience as an Enterprise Architect with strong knowledge of Microsoft Dynamics 365 and Power Platform.
- Strong understanding of Azure and the Microsoft technology ecosystem.
- Experience in leading architecture governance and establishing Design Authorities.
- Ability to define integration architecture including APIs, middleware, and cloud-based solutions.
- Experience in assessing technology investments and legacy systems.
- Demonstrated ability to influence senior stakeholders and deliver complex technology transformations.