Overview
The D365 ERP Project Manager will be instrumental in overseeing the transition from a legacy Microsoft Dynamics AX platform to Dynamics 365 Finance and Supply Chain Management within a retail organization. This role involves close collaboration with business teams and the selected implementation partner to ensure that project milestones are met and delivered effectively. The Project Manager will engage deeply with the project details and will be responsible for driving progress, resolving issues, and maintaining alignment between stakeholders.
Responsibilities
- Manage the delivery of the D365 Finance and Supply Chain implementation.
- Act as the main point of contact between the business and the implementation partner.
- Maintain the project plan, milestones, dependencies, and RAID log.
- Track delivery against the agreed requirements, scope, and budget.
- Coordinate business stakeholders, technical teams, and third parties.
- Challenge the implementation partner constructively and hold them accountable for delivery.
- Identify risks, remove blockers, and escalate issues where required.
- Support testing, data migration, business readiness, and go-live planning.
Requirements
- Previous experience managing a Dynamics 365 Finance and Supply Chain implementation.
- Experience working client-side alongside a systems integrator.
- Proven ownership of complex ERP implementation projects.
- Strong stakeholder and third-party supplier management skills.
- Experience supporting testing, data migration, and go-live activities.
- Ability to work at both programme level and in delivery detail.
- Pragmatic, proactive, and willing to roll up your sleeves.
- Desirable: Previous retail sector experience; experience migrating from Microsoft Dynamics AX to D365; understanding of finance and supply chain processes within a multi-site business.