Overview
We are seeking an experienced Data Centre Operations Manager to oversee the operation of critical data centre facilities for a leading technology client on a 12-month contractual basis. The role involves taking full ownership of the safety, security, and reliability of data centre operations, working closely with internal teams, contractors, and stakeholders in a high-profile financial services environment.
Responsibilities
- Manage the day-to-day operation and performance of data centre facilities and critical infrastructure.
- Oversee preventative and reactive maintenance, defect resolution, and lifecycle management of equipment.
- Lead major incident response and ensure continuity of operations during critical events.
- Direct complex infrastructure projects within live operational environments, ensuring minimal service disruption.
- Manage vendor relationships and monitor SLAs, KPIs, and service governance.
- Promote safety and ensure compliance with WH&S requirements across all site activities.
- Lead and develop operational teams, fostering a high-performing culture.
- Present operational performance and strategic updates to senior leadership.
Requirements
- 8+ years of experience in data centre operations, with at least 5 years in a management role.
- Strong technical knowledge of critical infrastructure, including electrical systems, UPS, and cooling systems.
- Proven experience managing data centre projects in live environments.
- Familiarity with operational risk management, incident response, and business continuity practices.
- Experience in vendor management and overseeing contracts, SLAs, and KPIs.
- Ability to manage operational budgets and make investment forecasts.
- Strong leadership skills and experience in stakeholder management.
- Knowledge of WH&S legislation and contractor management within critical environments.