Overview
We are seeking an experienced Delivery Manager to join our internal service team, focusing on coordinating and managing service improvements for an operational technology system. The role involves collaboration with various stakeholders, including third-party developers, to ensure the successful delivery of enhancements aimed at improving operational delivery and pipeline management. This position is part-time, requiring three days of work per week, and includes occasional travel to West Sussex.
Responsibilities
- Plan and manage delivery activities across discovery, build, test, and live implementation.
- Coordinate with internal stakeholders and third-party developers to ensure effective communication throughout the delivery lifecycle.
- Ensure stakeholder feedback is incorporated into project proposals and updates are provided in a timely manner.
- Monitor and manage delivery risks, dependencies, and blockers to maintain project momentum.
- Support continuous improvement initiatives by identifying opportunities in delivery processes.
- Facilitate planning for releases to testing environments and manage user feedback on solutions prior to live release.
- Produce clear reports outlining project progress, budget status, risks, and upcoming decisions.
Requirements
- Proven experience in Agile, Lean, or other relevant delivery frameworks.
- Strong communication skills to engage effectively with technical and non-technical stakeholders.
- Experience managing the product or service lifecycle, including discovery, build, test, and release phases.
- Ability to address blockers and manage dependencies to ensure timely delivery.
- Understanding of commercial and supplier management processes in technology delivery.
- Experience in financial management, tracking costs and budgets against forecasts.