Overview
The Digital Experience Consultant plays a pivotal role in enhancing enterprise-level digital employee experiences by guiding organizations in the development and implementation of digital experience strategies. Acting as a trusted advisor, this consultant will engage with C-suite and senior stakeholders, leading complex projects that balance standard and bespoke solutions. They will collaborate with cross-functional teams to deliver consistent, effective outcomes that align with organizational needs and goals while mentoring junior consultants to enhance team capabilities.
Responsibilities
- Serve as a trusted advisor to C-suite and senior stakeholders for digital experience strategies.
- Lead the end-to-end delivery of complex enterprise engagements across multiple workstreams.
- Advise clients on DXP platform architecture, governance frameworks, and content strategy.
- Champion end-user experience design and employee journey mapping.
Requirements
- 12+ years of experience in professional services or enterprise DXP platform implementation.
- Hands-on expertise with SharePoint/Viva Engage, Staffbase, Simpplr, or similar.
- Strong skills in workshop facilitation, risk management, and change management.
- Bachelor's degree in IT, Computer Science, or Business required; MBA and relevant certifications are desirable.