Overview
We are seeking an experienced EUC Consultant to lead the transformation of a Windows device provisioning service. This role involves hands-on delivery, where the consultant will assess current processes, remediate issues, and implement a modern endpoint provisioning solution. The successful candidate will work closely with BAU support teams, contributing to the overall improvement of device provisioning performance and efficiency.
Responsibilities
- Create, maintain, and optimize Windows 10/11 Gold Images for enterprise deployment.
- Assess and troubleshoot the existing Windows laptop provisioning process.
- Design and implement a reliable Microsoft Autopilot and Intune deployment solution.
- Build automated, low-touch Windows 11 provisioning processes.
- Configure and optimize Microsoft Intune, Autopilot, Entra ID, and compliance policies.
- Resolve issues with application deployment, device registration, hardware hashes, certificates, and identity integration.
- Define end-to-end provisioning processes, SOPs, and governance.
- Produce technical documentation and deliver knowledge transfer to BAU support teams.
Requirements
- SC Clearance is essential for this role.
- Strong hands-on experience creating and managing Windows Gold Images.
- Expert knowledge of Microsoft Autopilot and Microsoft Intune.
- Strong experience with Entra ID, Conditional Access, and device compliance.
- Proficiency in PowerShell scripting and traditional imaging technologies (SCCM/MECM/MDT).
- Experience in Win32 application deployment and application packaging.
- Ability to recover failing endpoint provisioning services within large enterprise environments.
- Strong documentation and stakeholder management skills.