Operations Manager

Overview

The Operations Manager will play a crucial role in supporting a major public sector organization by overseeing operational readiness and mobilization of a critical national service. Working remotely, the contractor will collaborate with multidisciplinary teams to develop and implement operational plans, ensuring preparedness for significant incidents and adapting to changing service demands.

Responsibilities

  • Coordinate multidisciplinary teams to enhance operational readiness.
  • Develop and implement operational readiness plans.
  • Manage complex projects, including budget, risks, and dependencies.
  • Engage with stakeholders across operational, technical, and senior leadership teams.
  • Translate policy requirements into actionable delivery plans.
  • Prepare business cases, briefings, and recommendations for senior management.
  • Ensure the service is prepared for emergency situations and changing demands.

Requirements

  • Proven experience in operational delivery or service mobilisation.
  • Strong background in managing complex projects.
  • Experience in government, healthcare, or complex public sector environments.
  • Ability to translate policy into practical delivery strategies.
  • Excellent stakeholder management skills.
  • Experience in developing business cases and senior briefings.
  • Familiarity with emergency preparedness or major service mobilisation.