Overview
We are seeking an experienced Project Manager to oversee the delivery of essential technology and operational workstreams related to the transition to a franchised bus network. This role will work closely with various stakeholders in the transport sector, focusing on smart ticketing solutions, passenger information systems, and fleet management technologies to enhance customer experience.
Responsibilities
- Lead the delivery of technology projects supporting bus franchising initiatives.
- Collaborate with stakeholders to implement smart ticketing and payment solutions.
- Manage the integration of electronic ticket machines and transport data platforms.
- Ensure alignment with public transport transformation objectives and best practices.
- Oversee the execution of fleet tracking and management systems.
- Facilitate supplier-led technology implementations and partnerships.
- Monitor project progress and report on outcomes to stakeholders.
- Implement improvements based on customer experience technology feedback.
Requirements
- Proven experience as a Project Manager within the transport sector.
- Strong knowledge of smart ticketing, contactless payments, and electronic ticketing systems.
- Experience with passenger information systems and real-time passenger information (RTPI) technologies.
- Familiarity with AVL and fleet tracking technologies.
- Understanding of transport data reporting platforms and their application.
- Experience in public transport transformation or franchising projects is desirable.
- Ability to work in a hybrid environment, collaborating effectively with teams.