Overview
The Quality Assurance Tester will manage end-to-end quality assurance processes for client integrations, ensuring high standards are maintained from pre-production to production rollout. This hybrid role involves working closely with client pods to validate campaigns, monitor data quality, and identify defects, enhancing collaboration and communication between stakeholders and engineering teams.
Responsibilities
- Lead user acceptance testing (UAT) and release readiness for each client integration.
- Validate campaign setup and execution via the Console, ensuring outputs align with expectations.
- Confirm the accuracy of microsegment configurations based on SDK versions and app structures.
- Verify SDK functionality in client applications, reporting any discrepancies in data flow.
- Triage and route client-side defects, distinguishing between SDK-platform and client-app issues.
- Apply learned fixes across multiple clients facing similar challenges to maintain consistency.
- Maintain comprehensive QA documentation detailing testing outcomes, changes, and audit trails for each client.
Requirements
- Experience managing UAT and release quality for enterprise B2B deployments, preferably with mobile SDK involvement.
- Proficient in data validation techniques, including SQL and monitoring tools.
- Strong communication skills, able to manage stakeholder expectations and collaborate under pressure.
- Ability to recognize and address recurring defect patterns across multiple accounts.