Overview
We are seeking an experienced Business Analyst with strong Salesforce expertise to support a team that has recently launched a new Salesforce platform. The role involves working closely with both technical and non-technical stakeholders to gather requirements, refine processes, and conduct testing as the platform continues to evolve. This is a contract position that requires in-office presence one day a week in London, and it is designed for someone who can quickly adapt and contribute to the ongoing project.
Responsibilities
- Gather and document business requirements from stakeholders.
- Refine existing processes to enhance platform usage.
- Conduct testing and validation of Salesforce functionalities.
- Collaborate with technical teams to ensure alignment on requirements.
- Support the project team in the transition and go-live phases.
- Engage with stakeholders to provide updates and gather feedback.
- Facilitate workshops and meetings to discuss project progress.
Requirements
- Proven experience as a Business Analyst, specifically with Salesforce.
- Familiarity with complex Salesforce implementations or transformations.
- Experience using Jira for project management.
- Ability to work effectively with both technical and non-technical stakeholders.
- Strong documentation and communication skills.
- Capacity to work in a fast-paced environment and adapt quickly to changes.